The Orange County Transportation Authority (OCTA) provides paratransit service throughout Orange County through its OCTA ACCESS program.  ACCESS is an eligibility-based service for persons unable to use regular fixed-route buses due to a disability.  To be eligible for ACCESS, you must meet Americans with Disabilities Act (ADA) eligibility criteria and participate in testing.

Eligibility
In order to qualify for OCTA ACCESS, you must live within Orange County and be physically and/or cognitively unable to use a regular fixed-route bus.  An in-person functional assessment will determine the applicant’s ability to get to and from the bus stop, get on and off the bus and navigate the regular bus system.

Cost
ACCESS provides several levels of services.  Curb-to-curb service is available for $2.70 each way.  Special assistance at either the origin or destination (door-to-curb or curb-to-door) is available for $7.70 each way.  Door-to-door service, the highest level of service, is available for $12.70 each way.

Hours of Operation
ACCESS reservations are accepted Monday through Friday from 7 a.m. to 5 p.m. and on Saturday, Sunday and holidays from 8 a.m. to 5 p.m.

Contact
Visit OCTA ACCESS online at octa.net/bus-access-service.aspx to review eligibility guidelines, learn more about service policies and download an application.  You can also contact the ACCESS Eligibility Office by phone at 714-560-5956.